
Isolate and Stop
We shut the water down at the meter or the nearest isolating tap, so the flow stops before anyone starts opening walls, floors or fittings to find the pipe split.
A burst pipe puts water where nothing should be wet, and Gordon Park Plumber stops it: licensed plumbing and gasfitting under QBCC No: 15024607, with a fixed quote before any repair work starts. This page covers Gordon Park and every street off it.
If we're late, $100 comes off your bill

Water from a split line spreads fast, so the first few minutes count more than anything else on this page.
The meter box usually sits near the front boundary. Turn the tap fully clockwise and the flow to the house stops.
shut the isolating tap at the tank as well, and keep clear of the relief valve line.
If the wet patch reaches power points or appliances, turn the relevant circuits off at the board if it is safe to reach.
Rugs, boxes and anything electrical off the wet patch buys you time.
and describe what burst, which room it is pooling in, and what was dripping before you shut the supply down.

Most burst pipes in this pocket trace back to one of four causes, and they run from a five-minute swap to a proper repair job.
Units and apartments represented 32.9 percent of local dwellings at the most recent census, so a hose that splits upstairs sends water straight through the floor into the flat below.
The interwar cottages off streets like Montrose Street still carry original steel supply lines, and they rust through at the fittings first.
Mature garden trees and hard-setting soils on the rises put real movement through old lines every storm season.
Even sound copper fails at a soldered joint or a compression fitting once it has been in the ground long enough.

There are three things worth looking at before we arrive, and none of them involve touching a pressurised line.
With the whole house's taps turned off, the meter dial should sit still. If it keeps ticking, water is moving somewhere it should not be.
Raised timber places give you a view of the supply runs from below, and a damp patch or a steady drip shows up fast from the undercroft.
The taps at the tank and at the meter are safe to turn. Everything past them is a job for a licensed plumber.
A slow, hidden version of the same problem, like a damp patch with no obvious source, is covered on our leak detection page.

Call straight away if the water is running anywhere you cannot shut it off at a fixture. A burst under a raised floor can run for days before anyone notices, and every hour adds to what the repair costs you afterwards.
Water near power points, a bulging ceiling, or a hot side burst that keeps running after the isolating tap are all calls to make immediately. Ring (07) 3524 7117 and we will triage it.
Whatever has let go, the job runs through the same four stages, and each one is written into the price before we start opening anything up.

We shut the water down at the meter or the nearest isolating tap, so the flow stops before anyone starts opening walls, floors or fittings to find the pipe split.

A meter test with every tap shut tells us which side of the property the leak sits on, and under a raised house we can follow the line to it.

A corroded galvanised fitting gets cut out and replaced with copper, and where scale has choked a whole supply run we quote the full re-pipe as its own job.

Everything gets pressure-tested and run through the taps before we pack up, because a repair that holds on paper but drips at a joint is by no means a finished job.
$0 call-out fees, available 24/7, and same-day where we can.

This suburb's plumbing problems come straight out of its housing story, and a burst pipe here is rarely a random event.
Most homes here are interwar timber places up on stumps, and a split line under the boards can pour water into the ground for days before it surfaces.
Galvanised supply lines from the 1920s subdivisions have spent a century scaling up inside, and they give up at the fittings, not along the pipe.
At the last census, 32.9 percent of local dwellings were units or apartments, and a burst upstairs becomes a downstairs problem within minutes.
Kedron Brook put its low ground under water in February 2022, and ground-level laundries and pipe runs on those flats have been through it once already.

Four signs cover almost every call we get, and each one tells us something about where the split sits.
A total loss of supply usually means the main has let go between the meter and the house, which we can trace and repair from the street side in.
A hiss behind plaster is a pressurised line venting, so we isolate, cut back to sound pipe and join in a new section rather than chase the whole wall open.
Rusty first draws and weakening flow point to galvanised steel scaling shut from the inside, and replacing that run restores pressure instead of just masking it with new tapware.
Braided hoses under basins and behind toilets split without warning, and upstairs in a unit block that water runs into the flat below, so we swap them on the spot.

Water does its worst work in the first hour, and most of that damage sits in places you will still be dealing with months later.
Carpet, underlay, plaster and timber that stay wet past a day or two tend to come back as mould, and mould is a health problem, not just a cleaning one.
The repair itself is usually the smaller part of a burst pipe job. It is the water damage that sets the size of it.
Knowing where your meter and isolating taps sit, before anything ever fails, is the one thing on this page that costs you nothing at all.

Ring (07) 3524 7117 and let us know what's going on in Gordon Park. A few questions up front mean we turn up with the right parts.

You get flat-rate pricing and no hidden fees before anything is touched. Approve it and we get started.

We drain the line down, open the smallest possible access to the split, then repair the section and fully pressure-test the run before we clean up.

Pay by card or EFTPOS on site at the end, or ask about Fix now, pay later.

Burst pipes are the one call where that combination matters most, because the shut-off has to happen before anything else can.
Every job in Gordon Park comes with $0 call-out fees, and there's no extra charge for nights, weekends or public holidays.

Our Fix-It-or-It's-Free guarantee stands behind the work (T&Cs apply), and if we're late, $100 comes off your bill.
Every job is done by a licensed plumber under QBCC No: 15024607, and our labour carries a lifetime labour warranty.
A locally owned and operated business, licensed and insured, with flat-rate pricing.
Urban Utilities owns the water mains out in the street, while every pipe past your boundary, including the run up to the house, belongs to you and is ours to repair.
Plenty of them do, and that steel rusts through at the fittings long before the pipe itself gives up, which is why we quote the replacement on the spot.
Shut the water at the meter or an isolating tap, by all means, but leave the repair itself to us, because a bad join on a pressurised line fails again within days.
A meter still ticking with every tap shut, a warm damp patch on the lawn, or hiss and hammer noises under the boards are the usual giveaways before any water shows.
It can, because that low ground went under here in February 2022, and a ground-level laundry or slab-mounted pipe that copped floodwater deserves a check before the next storm season.
Call (07) 3524 7117, tell us what gave way and where the water is coming up, and we will talk you through the shut-off while a plumber heads your way.
Call (07) 3524 7117 with what's going on. We're available 24/7 across Gordon Park, with no call-out fees, flat-rate pricing and work done under QBCC No: 15024607, same-day where we can.
The other emergencies we handle, from overflowing toilets to gas smells, sit on the emergency plumbing page.
To claim your $0 call-out fee, call (07) 3524 7117 today.