Gordon Park Plumber FAQs
Want a straight answer before you ring anyone? This page collects the questions the team at Gordon Park Plumber hears most often from Gordon Park households, grouped under pricing, services and the local conditions that shape most of the work.
If we're late, $100 comes off your bill
- $0 Call-Out FeesNo extra charge for nights, weekends or public holidays
- Available 24/77 days a week, and same-day where we can
- Lifetime Labour WarrantyBacked by our Fix-It-or-It's-Free guarantee (T&Cs apply)
- Licensed and InsuredEvery job done by a licensed plumber. QBCC No: 15024607
A small suburb with two plumbing generations. The suburb went up mostly between the wars, and census figures put it at just 1.15 square kilometres, so raised timber houses, older earthenware drains and newer unit blocks all sit close together.
If your question is not here, ring (07) 3524 7117 and ask it straight. Nobody expects you to know pipe materials or isolation points before you call.
Pricing and Booking Questions
Money comes first for most callers, and the short version is simple: nothing starts until you have seen and approved a price. These four cover the parts people ask about before they even describe the fault.
Call (07) 3524 7117How do I get a price for a plumbing job?
You get a fixed quote before any work starts, so the price you approve is the price you pay, and once the job is finished you can settle up by card or EFTPOS on site.
How quickly can a plumber get here?
Call early and we'll do our best to have a plumber out same-day where we can, because a split hose or a blocked toilet never waits politely for a booked appointment next week.
What should I have ready when I call?
The street address, where the water meter sits if you know it, and a plain description of the fault are worth having ready, so the right parts come on the first visit.
How do I pay once the job is done?
Once the job is finished, payment can be made by card or EFTPOS on site, so there is nothing to chase down later, no bank transfer to wait on, and no account to remember.
Service Questions
The service list runs wide, from a worn tap washer right through to a whole new hot water unit, and the pages behind each answer carry the detail for the bigger jobs. These four set out what we take on and where our work starts.
Call (07) 3524 7117Which plumbing jobs do you take on?
We cover blocked drains and sewers, hot water repairs and replacements, burst pipes, gas fitting, and the everyday tap, toilet, bathroom and kitchen jobs, sorted into emergency, general, drainage and hot water groups.
Do you work on gas as well as water?
Yes, gasfitting sits alongside plumbing and drainage under QBCC No: 15024607, so one visit can sort a leaking bayonet point and the water pipe running past it in the same afternoon.
Who owns the pipes outside my property boundary?
Urban Utilities looks after the public water mains and sewers, while the pipes on your side of the connection belong to you as the property owner, which is where our work starts.
Can plumbing work be done under a house on stumps?
Yes, working under a house on stumps is routine for us, and it is often where the hot water unit, the gas line and the old galvanised supply runs all live together.
Emergency and Local Questions
The low side of the suburb follows Kedron Brook, and storm-season downpours plus a century of interwar pipe keep the urgent jobs coming. For a burst line, the burst pipes page walks through the rest, and a CCTV drain inspection pinpoints which socket has packed up.
Call (07) 3524 7117What counts as a plumbing emergency?
Water you cannot switch off, a smell of gas, or a toilet spilling onto the floor all count, and the first move is the isolating tap at the meter or the valve on the unit.
Is my stormwater drain at risk when Kedron Brook runs high?
Yes, because outfalls on the bank go underwater when the brook rises, street drains on the flats lose their fall, and the water backs up into yards instead, which the blocked stormwater page covers.
Do the old earthenware drains here cause repeat blockages?
They can, because the drains laid with the 1920s subdivisions are earthenware with a socketed joint at every pipe length, and each socket is a spot where roots, silt and wipes lodge.
How do I book a plumber?
Ring (07) 3524 7117, tell us what is going on and where in Gordon Park, and we'll lock in a time, with a fixed quote before any work starts and same-day where we can.
